Rideable App Privacy Policy & T&Cs
Privacy Policy
Grey Pony Films built the Rideable app as a Freemium app. This SERVICE is provided by Grey Pony Films at no cost and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible below unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including:
- The information that you enter if you create an account and a profile, for example your e-mail and password, as well as your name and any other information you enter such as photo, etc.
- Your saved horses and the activities you save on the horses.
- Your use of Rideable: when you use Rideable and what you do, for example log activity, which pages in Rideable you are visiting at and which links you click on.
- What kind of phone / tablet and operating system you are using, the city and country where you are located when using Rideable, what version of Rideable you are using, what version of the Terms of Use you have approved and if you have approved push notifications.
- We save some information about your use of Rideable on your phone to facilitate your use, for example so you don’t need to log in every time.
The information that we request will be retained by us and used as described in this privacy policy. We use the information to:
- Be able to deliver Rideable’s features including showing your horses and saved riding activities.
- Develop, test and improve Rideable by following what users are doing in order to build a better product.
- Measure how many users have seen different pages in Rideable, eg. ads or videos.
- Be able to communicate with you through notifications, push notifications and e-mails at when there is something new in Rideable, and for marketing communications.
- We also use their information to respond when you contact us.
- In cases where we send you e-mail marketing, you can at any time decline more emails by clicking on the unsubscribe link.
- If Rideable were sold, we may transfer the information about you to the new owner.
We share information to the police or the court, if the law requires it.
The app does use third party services that may collect information used to identify you. Link to privacy policy of third party service providers used by the app
Log Data
We want to inform you that whenever you use our Service, in case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
These Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18 years of age. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
How long is the data stored?
We store the data until it is no longer necessary to provide Rideable or until your account is deleted, whichever comes first. Rideable may delete any of your data, if stored on the cloud, if you haven’t got an active Pro account.
Account Deletion
You can delete your Rideable account at any time. Simply delete the app from your device. If your data is stored in the cloud as a feature of a Pro subscription, send an e-mail to greyponyfilms@gmail.com
Right to be forgotten
You have the right to be forgotten, that is, Rideable deletes all data about you, not just your account. If you want to exercise this right, send an e-mail to chocolatelabhelp@gmail.com
Right to access saved data
You have the right to know what information we save about you, and you also have the right to access this information. If you want to exercise this right, send an e-mail greyponyfilms@gmail.com. If you think that we have incorrect personal data saved then you have the right to have them corrected.
Right to get saved data
If you want to get the information that you saved in the cloud through using the Rideable app, such as logged activities, you can contact us at chocolatelabhelp@gmail.com
Data Security
Data security is important to us. We use the level of security that is the industry standard when it comes to encryption, storage, firewalls, backups etc. No system is 100% secure and there is always a small risk that data will end up in the wrong hands. By using Rideable you accept this risk.
We may store some of your information in cloud services (for example data storage) worldwide. The security around this follows the industry standard.
If you believe that Rideable incorrectly processes your personal information, you can file a complaint with the Data Protection Authority in your country. We encourage you to use a strong password so that no one can guess your login details.
Changes to the personal data policy
Sometimes there may be a need to change these terms of use. Rideble has the right to change the terms by informing you of the changes. The last change date is at the bottom of the page.
Communication
We communicate with you through e-mail and notifications and push notifications on your phone. If you do not want to receive push notifications, you can turn them off in your phone’s settings. We welcome your feedback. Email to greyponyfilms@gmail.com if you have questions about the terms of service or the service.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of 2021-08-14
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at greyponyfilms@gmail.com.